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Tips for choosing a property manager

By Claire Briggs

Australians already know about the current low interest rates, which have made home loans a lot more attractive. And because of this low interest rate environment, many people have taken advantage and jumped into the investment property market.
However, when you become a landlord, you need to remember you’re the one responsible for the property. Everything from fixing broken dishwashers, paying council rates and ensuring it’s being managed in accordance with the law will become your responsibilities.
Who has time for that? It’s fair to say that not many people do, especially if there are multiple properties within their portfolio. This is when many look toward hiring a professional property manager to take care of their precious pieces of real estate.
The question is: How do you find a great property manager?
Here are some tips for finding a professional to look after your investments:

Find an expert in your type of property

When you’re selling a home, you wouldn’t choose a commercial leasing agent for your residential real estate. The key to getting your property well taken care of is finding an agent who has had a great deal of experience for your type of property.
Apartments, units and townhouses can often be part of a strata scheme or owners corporation. This can make managing them different to regular detached houses, so employing the help of an agent who knows how to manage apartments is crucial.

Find an agent who has people skills

Being a property manager can be a bit of a hard job. After all, they’re there to help wrangle troubling tenants, stay on top of financial matters and deal with late tradies. Although an aptitude to manage all of these issues is great, you’ll want someone who still has impeccable people skills.
Whether it’s communicating with you, smoothing out issues with tenants or even organising repairs, the ability to manage a relationship well is a key feature. After all, a tenant might not come to a property manager with a problem if they fear they won’t pick up the phone!

Find an agent who knows the market

Finally, a good property manager should know their local office’s area intimately. Their knowledge of median rents, rental yields and even where the nearest school is located is something truly valuable. Your property manager is also the person who helps you set your weekly rent. If they know the area well, they’ll advise you on an appropriate amount to charge.

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